Returns & Exchanges

  • You acknowledge that these terms of returns and exchange are limited to direct sale by us to you and these terms of return and exchange are not available in case of a sale by third parties and invoice which shall be governed by the terms of such sale.

  • Items must be unused, unwashed, undamaged and with original tags.

  • Returns that are damaged or soiled may not be accepted and may be sent back to the customer.

  • Returned goods will be accepted only if they are in their original packaging.

  • Since we keep limited inventory and do not always have all the sizes available and under such circumstances, the amount paid by you can be used by you whenever you shop with us next time.

  • Goods are faulty if they are received damaged.

  • If you want to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability.

  • Items that are damaged as a result of normal wear and tear are not considered faulty.

  • Where possible we will offer to repair the faulty items.

  • As computer monitors vary, we cannot guarantee that your monitor’s display or any color/structure will be accurate.

  • If you wish to exchange for an alternative product we suggest that to return the item for a store credit and purchase the new item separately.

  • Items purchased from this website can only be used for personal purposes and cannot be resold to any third party

  • Order cutof times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.

  • Estimated delivery times are used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination custom clearance processes.

  • In case of double payments or invalid transactions the payment will be credit back to the source account within 5-7 working days.